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How Standard Service Codes Improve the Efficiency of Your Service Department
If your company provides repair and maintenance services, your technicians are performing many of the same tasks, time and again from one service order to another service. Many of these tasks have a...
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Power Platform Release Wave 2025: Upcoming Power Apps Updates
UG Expert Kylie Kiser provides an overview of what’s to come with Release Wave 1 of Power Apps. She notes that these Power Apps features will usually also apply to Dynamics 365 CE Customer Service,...
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Dynamics Communities Launches First Dynamic(s) Women in Tech Webinar on...
As part of the Dynamic(s) Women in Tech initiative, Dynamics Communities hosted the first Dynamic(s) Women in Tech webinar. Each webinar is structured to create a space for attendees to participate in...
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AI Copilot Podcast: UN’s Lambert Hogenhout Says AI Requires Rethinking...
Welcome to the AI Copilot Podcast, analyzing the latest AI Copilot and agent developments from Microsoft and its partners, delving into customer use cases, and exploring how AI plus the Cloud helps...
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AI Agent & Copilot Podcast: Innovation Professor Marshall Toplansky on AI in...
Welcome to the AI Agent & Copilot Podcast, analyzing the latest AI Copilot and agent developments from Microsoft and its partners, delving into customer use cases, and exploring how AI plus the...
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Tips and Tricks for Maximizing Productivity with Microsoft Copilot
Microsoft Copilot is the shiny new assistant in your tech toolbox, and honestly, it’s like having a super nerdy buddy who knows everything — but without the unsolicited opinions about your coffee...
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Power Platform Release Wave 2025: New Updates Coming to Power Automate
Kylie Kiser reviews what’s to come with Release Wave 1 of Power Automate, which is a low-code automation tool that includes both cloud and desktop flows. Key Takeaways Create a flow on a file in...
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Biz Apps Partner Digital Summit: Best Practices and Co-Selling Opportunities...
Developed by Microsoft and Dynamics Communities, each of the five modules of the Biz Apps Partner Digital Summit delivers executive insights, plans, and ideas that System Integrators (SIs)...
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How to Improve Supply Chain and Logistics with Microsoft Fabric
Supply chain and logistics are essential functions for any business that deals with the production, distribution, and delivery of goods and services. However, managing a supply chain and logistic...
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Microsoft Copilot: The Game-Changing AI Assistant for Productivity
In a world where technology evolves at a breakneck pace, keeping up with the latest advancements can often feel overwhelming. Yet, every so often, a new innovation emerges that promises to...
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Dynamics 365 Sales: Unpacking the Sales Qualification Agent
The 2025 Release Wave 1 has been released, and it’s filled with some great things. Something I am excited to see is the sales qualification agent, which claims to boost your sales qualified pipeline...
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AI Agent & Copilot Podcast: In Financial Services, AI Means ‘All In’
Welcome to the AI Agent & Copilot Podcast, analyzing the latest AI Copilot and agent developments. In this episode, Tom Smith reviews last week’s Microsoft AI Tour in New York, and some key...
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AI Agent & Copilot Podcast: Accenture’s Molly Rupert-Sullivan On Daily AI Usage
Welcome to the AI Agent & Copilot Podcast, analyzing the latest AI Copilot and agent developments from Microsoft and its partners, delving into customer use cases, and exploring how AI plus the...
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AI Agent & Copilot Podcast: Diane Gardner on Presenting an AI Business Case...
Welcome to the AI Agent & Copilot Podcast, analyzing the latest AI Copilot and agent developments from Microsoft and its partners, delving into customer use cases, and exploring how AI plus the...
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AI Agent & Copilot Podcast: CIO Perspective on DOGE Use of AI To Scrutinize...
Welcome to the AI Copilot Podcast, analyzing the latest AI Copilot and agent developments from Microsoft and its partners, delving into customer use cases, and exploring how AI plus the Cloud helps...
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Power Platform Release Wave 2025: New AI Builder Features
UG Expert Kylie Kiser breaks down the updates of Microsoft’s Release Wave, specifically for AI Builder. This platform is a great way to add low-code AI into your processes. Key Takeaways: AI-generated...
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AI Agent & Copilot Summit Preview: From Board Members to Staff, How to Set...
Join Kirstie Tiernan, Board of Directors, BDO, at AI Agent & Copilot Summit on Tuesday, March 18 from 9:30-10 AM, to understand how organizations have successfully structured their teams to...
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AI Agent & Copilot Podcast: Marie Wiese of Marketing Copilot on Responsible...
Welcome to the AI Agent & Copilot Podcast, analyzing the latest AI Copilot and agent developments from Microsoft and its partners, delving into customer use cases, and exploring how AI plus the...
View ArticleMonitoring Field Changes in Microsoft Dynamics 365 Business Central
Field monitoring notifications in Dynamics 365 Business Central offer several benefits, such as enhanced data security, improved data integrity, and reduced risk, writes Brad Prendergast. The post...
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AI Agent & Copilot Podcast: Microsoft 365 Copilot Chat Explained
In this episode of the AI Agent & Copilot Podcast, Shawn Dorward, Vice President, sa.global, UG Expert, explains Microsoft 365 Copilot Chat, which was released in January 2025. This episode is...
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