A large Indiana-based insurance company, with a legacy spanning nearly 90 years, embarked on a digital transformation journey by transitioning from an outdated on-premises Microsoft Dynamics 365 to a cloud-based solution. Faced with challenges in data insights, scalability, and complex customizations, the company sought to streamline its operations through the Microsoft Cloud Transformation for Insurance. Partnering with HSO, known for its industry expertise and collaborative approach, the insurer aimed to enhance sales, marketing, and customer service functionalities. The Microsoft Cloud Transformation offered secure mobile access, better data synchronization, and advanced features like AI and machine learning, ensuring improved efficiency and support for future growth.
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